These Terms and Conditions govern your use of the DS4U STORE website and any purchases made through it. By accessing or using our website, you agree to be bound by these terms.
2. Products and Services
We offer a variety of products and services for sale on our website.
Product descriptions and images are for illustrative purposes only and may not be entirely accurate.
We reserve the right to modify or discontinue products or services without notice.
3. Orders and Payment
All orders are subject to acceptance by us.
We accept various payment methods.
Your order constitutes an offer to purchase, which is subject to our acceptance.
4. Shipping and Delivery
Shipping costs are calculated based on your order and delivery location.
We strive to ship orders promptly, but delivery times may vary.
We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
5. Returns and Refunds
Our return policy is outlined in our [Link to Return Policy].
Refunds, if applicable, will be processed to the original payment method.
6. Intellectual Property
All content on our website, including trademarks, logos, and designs, is our property or that of our licensors.
You may not reproduce, modify, or distribute any of our intellectual property without our prior written consent.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability to you for any reason will not exceed the amount paid by you for the products or services.
8. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of California.
Any disputes arising from these terms shall be resolved in the courts of California.
9. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time.
Your continued use of our website after changes are made constitutes your acceptance of the updated terms.
10. Supplier Terms and Conditions
We are bound by the terms and conditions of our suppliers.
These terms may limit our ability to fulfill certain orders or provide certain warranties.
DS4U, LLC offers a quick dispute solution and will appreciate it a lot if you provide:
a. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video.
b. Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.).
c. The products need to be returned to DS4U, LLC if our Support Team asks for a return in Disputes.
Except for the important interpretation, DS4U, LLC will make a refund, resend, or accept the return for any of the following cases:
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase or 14 days from the order receiving date, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery have passed since your purchase or 14 days from the order receiving date.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@ds4u.store
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should email us at support@ds4u.store and we will send you the return address
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@ds4u.store for questions related to refunds and returns.
